KENNEWICK, Wash. - Cascade Natural Gas customers who are in areas with a heavy accumulation of snow are being encouraged to inspect their natural gas meter and furnace vent area to make sure there is not a buildup of snow or ice.
Although the meters are designed to withstand inclement weather conditions, customers should carefully remove any snow or ice away from the meter. Accumulations of snow and ice can cause the regulator to malfunction which may create a hazardous situation.
A buried regulator may become clogged, affecting the supply of natural gas to the appliances. When melting occurs and the snow becomes wet and heavy, it can put pressure on the meter setting and cause strain on the associated piping. In extreme cases, the possibility exists that the piping could break.
Customers should inspect the area around the furnace vent to ensure snow and ice is not blocking the vent.
Also, anyone operating snow removal equipment needs to be aware of objects buried under the snow, which can include natural gas meters and risers.
If you believe damage has occurred around the meter set, please call Cascade Natural Gas at 1-888-522-1130 so the problem can be repaired.