As authorities worked to get more details, residents of the scenic town grappled with the loss.
"It's like the town has been cut by a knife," Sgt. Gregory Gomez del Prado told the CBC.
Resident Amanda Gabrielle said the train crashed on her birthday. She lost her dog, she's now homeless, and she doesn't have any family or friends.
"I lost everything," Gabrielle told the CBC. "I don't know what's going to happen to me."
For information on missing people, call 1-800-659-4264.